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PRODUCT CODE
HONEYWELL-SENSEPOINT-XCL-MODBUS-CHAR-REL

The Sensepoint XCL Bluetooth Charcoal with Modbus and Relay is designed by Honeywell to meet the requirements of commercial and light industrial applications as a fixed-point gas leak detection system.

 

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    £651.60 £543.00

    Honeywell Sensepoint XCL Bluetooth/Modbus/Charcoal with Relay

    Sensepoint XCL Bluetooth Charcoal with Modbus and Relay

    The Sensepoint XCL Bluetooth Charcoal (with Modbus and Relay) is designed by Honeywell to meet the requirements of commercial and light industrial applications as a fixed-point gas leak detection system. The inclusion of Bluetooth Low Energy allows the user to pair the device with the dedicated smartphone app and use their smartphone to perform certain tasks, all from the palm of their hand.

    In terms of applications in which the Sensepoint XCL Bluetooth may be used in includes apartments, accommodation blocks and condominiums, hotels and leisure, kitchens and food processing, manufacturing facilities and factories, hospitals, retail sites, transportation and parking and laboratories. There are variations available of the Sensepoint XCL Bluetooth and more information can be found below

    The dedicated smartphone app is available for both Android and iOS devices. The app allows you to easily receive a maintenance report or information such as gas history, should you be undertaking a safety audit for example. The Sensepoint XCL Bluetooth Charcoal can be completely configured using the smart device application. Accessories that are available for use with the system include multi-region field communicator charger and calibration/flow cap. For more information on the range of accessories please get in touch with us.

    Available options include;

    Part Number

    Description

    SPLCF6BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, Catalytic Sensor 0 to 100% LEL(CH4 calibrated), BLE enabled, Charcoal

    SPLCO1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, Oxygen  0 to 25%  vol , BLE enabled, Charcoal

    SPLCC1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO  300ppm (adjustable 50-1000ppm) , BLE enabled, Charcoal

    SPLCH1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2S 50.0ppm , BLE enabled, Charcoal

    SPLCH2BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2S(H) 100ppm (adjustable 50-200ppm) , BLE enabled, Charcoal

    SPLCG1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2 1000ppm (fixed), BLE enabled, Charcoal

    SPLCN1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  NO2 20ppm (adjustable 5-50ppm), BLE enabled, Charcoal

    SPLCA1BMRCXNZZ

    Sensepoint XCL, Modbus ,Relay, NH3(L) 100ppm (adjustable 50-200ppm), BLE enabled, Charcoal

    SPLCB3BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO2 5000 ppm (adjustable 1000 -5000 ppm), BLE enabled, Charcoal

    SPLCB4BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO2  5 % v/v (adjustable 1.0 % v/v -5% v/v), BLE enabled, Charcoal

    Key Features
    • Quick to install the system as everything you need is included in the box
    • Ingress protection of IP65
    • Cost effective and time saving solution due to the use of familiar smartphone tech, simplifying maintenance as a result
    • Modbus allows the device to transmit information to other devices over serial lines
    • The relay output of the system provides additional ports allowing users to control equipment that is local to the system
    Specifications

    Please refer to the datasheet for more information

    Dimensions

    113 x 113 x 59 mm ( 4.4 x 4.4 x 2.3 in )         

    Weight

    500 g (1.1 lb)

    Casing material

    Polycarbonate (Charcoal)

    Lifetime

    10 years (excludes sensor)

    Connection type

    Pluggable rising clamp style, 0.5 to 1.5 mm2, 20 to 16 AWG

    Available sensors: Flammable, Toxic Gases and Oxygen Ranges

     

    • Combustible: 0 to 100 % LEL (factory calibrated to Methane)
    • O₂: 0 to 25% vol
    • CO: 300 ppm (adjustable between 50 and 1000 ppm)
    • H₂: 1000 ppm
    • H₂S Low Range: 50 ppm (adjustable between 10 and 50 ppm)
    • H₂S High Range: 100 ppm (adjustable between 50 and 200 ppm)
    • NO₂: 20 ppm (adjustable between 5 and 50 ppm)
    • NH₃: 200 ppm (adjustable between 50 and 200 ppm)
    • CO2 (ppm range): 5,000 ppm (adjustable between 1,000 and 5,000 ppm)
    • CO2 (% vol range): 5.0% vol (adjustable between 1.0 and 5.0% vol)

    Power supply (Nominal DC Input Voltage)

    24 V DC†

    Nominal AC Input Voltage

    24 V AC‡, 50/60 Hz

    Maximum Inrush Current

    850 mA

    Output (Analog Output)

    0 to 22 mA

    Digital Output

    Modbus RTU

    Relay Output

    2 relays rated at 24 V DC / 240 V AC, 5 A

    Maximum Power Consumption (mA Version)

    < 1.2 W (toxic), < 1.7 W (flammable and CO2)

    Modbus Versions

    < 0.7 W (toxic), < 1.2 W (flammable and CO2)

    Relay Versions

    Additional 0.6 W total

    Connection Type

    Pluggable rising clamp style, 0.5 to

    • 1.5 mm2
    • , 20 to 16 AWG.

    User Interface Visual Indicator

    • Multi-colour LED light ring
    • Green: normal§
    • Flashing red: Alarm
    • Flashing green and yellow: Warning
    • Flashing yellow: Fault
    • Solid yellow: Inhibited
    • Flashing blue: Bluetooth pairing in progress
    • Solid blue: Bluetooth connection established

    Wireless Interface

    Bluetooth 4.0 (Bluetooth Low Energy). Dedicated mobile app, enabling wireless configuration and maintenance. Connect up to 10 m away (mobile device dependent). Use a compatible smartphone or other  mobile device running Android 4.3 or above.

    Operating Temperature

    −20 to 50°C (−4 to 122 °F) 0 to 30°C

    Storage Temperature

    (32 to 86 °F)

    Humidity

    15 to 90% RH (non-condensing)

    Atmospheric Pressure

    90 to 110 kPa

    Approvals Electrical Safety

    • EN/UL/IEC61010-1
    • CSA-C22.2 No. 61010-1-12

    EMC

    EN 50270

    Radio

    RED, FCC

    Other

    UL2075 (CO and CH4), AS 1668.2

    • † mA versions: 11 to 32 VDC, Modbus versions: 9 to 32 VDC
    • ‡ All versions: 20 to 27 VAC
    • Accessories

      SPXCLCAL - Sensepoint XCL Calibration/Flow Cap

      SPXCLDMK - Sensepoint XCL Duct Mount Kit

      SPXCLRGP - Sensepoint XCL Fixed Remote Gassing Port

      SPXCLGLD - Sensepoint XCL M20 cable glands, 10 pack

      188-200-050 - Rugged Android Hand-Held Smart Device with Camera

      188-200-060 - Rugged Android Hand-Held Smart Device without Camera

      188-200-070 - Rugged Hand-Held Smart Device Yellow Leather Case

      188-200-080 - Rugged Hand-Held Smart Device Cradle

      188-200-090 - Rugged Hand-Held Smart Device Clip for Case or Cradle

      188-200-100 - Rugged Hand-Held Smart Device Docking Station

      188-200-110 - Rugged Hand-Held Smart Device Charging Cable

      188-200-120 - Rugged Hand-Held Smart Device EU/UK/US/AU Charger

      188-200-130 - Rugged Hand-Held Smart Device Vehicle Charger

    • Sensors

      SPXCLZZF6SS - Sensepoint XCL Replacement Sensor - Flam Catalytic

      SPXCLZZO1SS - Sensepoint XCL Replacement Sensor - O2

      SPXCLRLC1SS - Sensepoint XCL/XRL Replacement Sensor - CO

      SPXCLRLH1SS - Sensepoint XCL/XRL Replacement Sensor - H2S (Low and High Range)

      SPXCLRLG1SS - Sensepoint XCL/XRL Replacement Sensor - H2

      SPXCLRLN1SS - Sensepoint XCL/XRL Replacement Sensor - NO2

      SPXCLRLA1SS - Sensepoint XCL/XRL Replacement Sensor - NH3

    • Spares

      SPXCLFLT - Sensepoint XCL Replacement Filter - Pack of 10 ea.

      SPXCLSK1 - Sensepoint XCL Service Kit

      SPXCLSCC - Sensepoint XCL Sensor Cover - Charcoal

      SPXCLSCW - Sensepoint XCL Sensor Cover - White

      SPXCLDCC - Sensepoint XCL Decal Cover - Charcoal

      SPXCLDCW - Sensepoint XCL Decal Cover - White

    Take advantage of our web-exclusive free UK mainland* delivery offer on orders over £100 ex VAT.  See all costs for delivery below and visit our main delivery page for more information on timescales as some restrictions may apply.

    UK & Ireland Delivery Options

    UK Mainland Standard Delivery on orders under £100 ex VAT - £7.95 ex VAT*
    UK Mainland Express Delivery - £21.50 ex VAT (timescales vary – please see delivery page)
    Highlands Delivery - £25.00 ex VAT
    Channel Island Delivery - £40 ex VAT
    Northern Ireland & Republic of Ireland - £25 ex VAT
    Saturday Delivery Options – Please contact us on 0141 771 7749 for more info

    Standard delivery timescales are normally 3-5 working days, depending on stock availability.  Express delivery is normally 1-3 working days, depending on stock availability.  Although we carry an extensive stock, there may be some items that are unavailable due to quantities or otherwise.  In this case we will inform you of the status of your order and whether or not it can be fulfilled within our standard delivery timeframe. *Mainland UK delivery excludes Northern Ireland, other charges apply.

    Please visit our main delivery page for more terms and conditions or contact our Sales Team on 0141 771 7749  or [email protected] for more information. Currently, some manufacturers are facing production and delivery issues due to Brexit and custom clearance and this is affecting lead times of even some of our standard stocked items.  We're trying our best to prevent these issues from affecting orders but please be aware that there may be some delays.  We are aiming to communicate this as best and as early as possible. 

    International Delivery Options

    Delivery costs vary between countries.  Please visit our main delivery page for more information.

    You also have the option to 'Arrange Your Own Courier', whereby you organise the shipment of your own goods once they have reached our warehouse.

    ORDER CANCELLATION AND GOODS RETURN

    Should you wish to cancel an order or return unwanted goods please follow the procedures detailed below to help us ensure cancellations/returns are processed as quickly and efficiently as possible.

    Simply log on to your customer account, note the order reference number and email the full cancellation details to [email protected] or contact us on 0141 771 7749. Assuming the order has not been despatched we will cancel.

    You have the right to cancel the purchase of goods without having to give a reason at any time within the “cooling off period” of fourteen working days, beginning the day after you take delivery of your order.

    You must notify us of your cancellation in writing via email to [email protected] or to our contact address. (Details Here)

    If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

    You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

    Alternatively we will collect the goods from you which will incur a charge no greater than the actual cost of arranging the collection and shipping. In this case you must make the goods available for collection. We will contact you to make further arrangements.

    We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

    Upon receipt of returned items in satisfactory condition we will arrange a full credit by the same method used to pay for the goods originally. Any credit due will be processed within a maximum of thirty days.

    Note: If you wish to return goods for refund or exchange after 14 days, a re-stocking fee of 20% of the full order total will apply.

    If upon receipt of goods you find them to be faulty, damaged or if you have been incorrectly supplied an item, you should notify us within 24 hours by contacting 0141 771 7749 or [email protected] and quoting your order number and contact details.

    Frontline Safety will arrange uplift of any damaged or wrongly received goods and if on inspection of goods we also find them to be damaged, faulty or incorrectly supplied, we will offer replacement goods or provide a full refund.

    We recommend you inspect all goods prior to signing for and accepting delivery. If there is any visible damage to the outer packaging, ensure goods are sign for as damaged. In instances where it isn’t possible to sign for goods as damaged, these should be signed for as unexamined.


    Note: If your goods happen to develop a fault out with the standard returns period but within supplied warranty period or if you require any additional assistance, please contact us on 0141 771 7749 or email [email protected]

    IMPORTANT INFORMATION

    All postage, handling, customs and duty charges for all returned goods are the responsibility of the customer. We recommend using a fully traceable, insured service as goods are your responsibility while in transit.

    Sensepoint XCL Bluetooth Charcoal with Modbus and Relay

    The Sensepoint XCL Bluetooth Charcoal (with Modbus and Relay) is designed by Honeywell to meet the requirements of commercial and light industrial applications as a fixed-point gas leak detection system. The inclusion of Bluetooth Low Energy allows the user to pair the device with the dedicated smartphone app and use their smartphone to perform certain tasks, all from the palm of their hand.

    In terms of applications in which the Sensepoint XCL Bluetooth may be used in includes apartments, accommodation blocks and condominiums, hotels and leisure, kitchens and food processing, manufacturing facilities and factories, hospitals, retail sites, transportation and parking and laboratories. There are variations available of the Sensepoint XCL Bluetooth and more information can be found below

    The dedicated smartphone app is available for both Android and iOS devices. The app allows you to easily receive a maintenance report or information such as gas history, should you be undertaking a safety audit for example. The Sensepoint XCL Bluetooth Charcoal can be completely configured using the smart device application. Accessories that are available for use with the system include multi-region field communicator charger and calibration/flow cap. For more information on the range of accessories please get in touch with us.

    Available options include;

    Part Number

    Description

    SPLCF6BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, Catalytic Sensor 0 to 100% LEL(CH4 calibrated), BLE enabled, Charcoal

    SPLCO1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, Oxygen  0 to 25%  vol , BLE enabled, Charcoal

    SPLCC1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO  300ppm (adjustable 50-1000ppm) , BLE enabled, Charcoal

    SPLCH1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2S 50.0ppm , BLE enabled, Charcoal

    SPLCH2BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2S(H) 100ppm (adjustable 50-200ppm) , BLE enabled, Charcoal

    SPLCG1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  H2 1000ppm (fixed), BLE enabled, Charcoal

    SPLCN1BMRCXNZZ

    Sensepoint XCL, Modbus , Relay,  NO2 20ppm (adjustable 5-50ppm), BLE enabled, Charcoal

    SPLCA1BMRCXNZZ

    Sensepoint XCL, Modbus ,Relay, NH3(L) 100ppm (adjustable 50-200ppm), BLE enabled, Charcoal

    SPLCB3BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO2 5000 ppm (adjustable 1000 -5000 ppm), BLE enabled, Charcoal

    SPLCB4BMRCXNZZ

    Sensepoint XCL, Modbus , Relay, CO2  5 % v/v (adjustable 1.0 % v/v -5% v/v), BLE enabled, Charcoal

    Key Features
    • Quick to install the system as everything you need is included in the box
    • Ingress protection of IP65
    • Cost effective and time saving solution due to the use of familiar smartphone tech, simplifying maintenance as a result
    • Modbus allows the device to transmit information to other devices over serial lines
    • The relay output of the system provides additional ports allowing users to control equipment that is local to the system
    Specifications

    Please refer to the datasheet for more information

    Dimensions

    113 x 113 x 59 mm ( 4.4 x 4.4 x 2.3 in )         

    Weight

    500 g (1.1 lb)

    Casing material

    Polycarbonate (Charcoal)

    Lifetime

    10 years (excludes sensor)

    Connection type

    Pluggable rising clamp style, 0.5 to 1.5 mm2, 20 to 16 AWG

    Available sensors: Flammable, Toxic Gases and Oxygen Ranges

     

    • Combustible: 0 to 100 % LEL (factory calibrated to Methane)
    • O₂: 0 to 25% vol
    • CO: 300 ppm (adjustable between 50 and 1000 ppm)
    • H₂: 1000 ppm
    • H₂S Low Range: 50 ppm (adjustable between 10 and 50 ppm)
    • H₂S High Range: 100 ppm (adjustable between 50 and 200 ppm)
    • NO₂: 20 ppm (adjustable between 5 and 50 ppm)
    • NH₃: 200 ppm (adjustable between 50 and 200 ppm)
    • CO2 (ppm range): 5,000 ppm (adjustable between 1,000 and 5,000 ppm)
    • CO2 (% vol range): 5.0% vol (adjustable between 1.0 and 5.0% vol)

    Power supply (Nominal DC Input Voltage)

    24 V DC†

    Nominal AC Input Voltage

    24 V AC‡, 50/60 Hz

    Maximum Inrush Current

    850 mA

    Output (Analog Output)

    0 to 22 mA

    Digital Output

    Modbus RTU

    Relay Output

    2 relays rated at 24 V DC / 240 V AC, 5 A

    Maximum Power Consumption (mA Version)

    < 1.2 W (toxic), < 1.7 W (flammable and CO2)

    Modbus Versions

    < 0.7 W (toxic), < 1.2 W (flammable and CO2)

    Relay Versions

    Additional 0.6 W total

    Connection Type

    Pluggable rising clamp style, 0.5 to

    • 1.5 mm2
    • , 20 to 16 AWG.

    User Interface Visual Indicator

    • Multi-colour LED light ring
    • Green: normal§
    • Flashing red: Alarm
    • Flashing green and yellow: Warning
    • Flashing yellow: Fault
    • Solid yellow: Inhibited
    • Flashing blue: Bluetooth pairing in progress
    • Solid blue: Bluetooth connection established

    Wireless Interface

    Bluetooth 4.0 (Bluetooth Low Energy). Dedicated mobile app, enabling wireless configuration and maintenance. Connect up to 10 m away (mobile device dependent). Use a compatible smartphone or other  mobile device running Android 4.3 or above.

    Operating Temperature

    −20 to 50°C (−4 to 122 °F) 0 to 30°C

    Storage Temperature

    (32 to 86 °F)

    Humidity

    15 to 90% RH (non-condensing)

    Atmospheric Pressure

    90 to 110 kPa

    Approvals Electrical Safety

    • EN/UL/IEC61010-1
    • CSA-C22.2 No. 61010-1-12

    EMC

    EN 50270

    Radio

    RED, FCC

    Other

    UL2075 (CO and CH4), AS 1668.2

    • † mA versions: 11 to 32 VDC, Modbus versions: 9 to 32 VDC
    • ‡ All versions: 20 to 27 VAC
    • Accessories

      SPXCLCAL - Sensepoint XCL Calibration/Flow Cap

      SPXCLDMK - Sensepoint XCL Duct Mount Kit

      SPXCLRGP - Sensepoint XCL Fixed Remote Gassing Port

      SPXCLGLD - Sensepoint XCL M20 cable glands, 10 pack

      188-200-050 - Rugged Android Hand-Held Smart Device with Camera

      188-200-060 - Rugged Android Hand-Held Smart Device without Camera

      188-200-070 - Rugged Hand-Held Smart Device Yellow Leather Case

      188-200-080 - Rugged Hand-Held Smart Device Cradle

      188-200-090 - Rugged Hand-Held Smart Device Clip for Case or Cradle

      188-200-100 - Rugged Hand-Held Smart Device Docking Station

      188-200-110 - Rugged Hand-Held Smart Device Charging Cable

      188-200-120 - Rugged Hand-Held Smart Device EU/UK/US/AU Charger

      188-200-130 - Rugged Hand-Held Smart Device Vehicle Charger

    • Sensors

      SPXCLZZF6SS - Sensepoint XCL Replacement Sensor - Flam Catalytic

      SPXCLZZO1SS - Sensepoint XCL Replacement Sensor - O2

      SPXCLRLC1SS - Sensepoint XCL/XRL Replacement Sensor - CO

      SPXCLRLH1SS - Sensepoint XCL/XRL Replacement Sensor - H2S (Low and High Range)

      SPXCLRLG1SS - Sensepoint XCL/XRL Replacement Sensor - H2

      SPXCLRLN1SS - Sensepoint XCL/XRL Replacement Sensor - NO2

      SPXCLRLA1SS - Sensepoint XCL/XRL Replacement Sensor - NH3

    • Spares

      SPXCLFLT - Sensepoint XCL Replacement Filter - Pack of 10 ea.

      SPXCLSK1 - Sensepoint XCL Service Kit

      SPXCLSCC - Sensepoint XCL Sensor Cover - Charcoal

      SPXCLSCW - Sensepoint XCL Sensor Cover - White

      SPXCLDCC - Sensepoint XCL Decal Cover - Charcoal

      SPXCLDCW - Sensepoint XCL Decal Cover - White

    Take advantage of our web-exclusive free UK mainland* delivery offer on orders over £100 ex VAT.  See all costs for delivery below and visit our main delivery page for more information on timescales as some restrictions may apply.

    UK & Ireland Delivery Options

    UK Mainland Standard Delivery on orders under £100 ex VAT - £7.95 ex VAT*
    UK Mainland Express Delivery - £21.50 ex VAT (timescales vary – please see delivery page)
    Highlands Delivery - £25.00 ex VAT
    Channel Island Delivery - £40 ex VAT
    Northern Ireland & Republic of Ireland - £25 ex VAT
    Saturday Delivery Options – Please contact us on 0141 771 7749 for more info

    Standard delivery timescales are normally 3-5 working days, depending on stock availability.  Express delivery is normally 1-3 working days, depending on stock availability.  Although we carry an extensive stock, there may be some items that are unavailable due to quantities or otherwise.  In this case we will inform you of the status of your order and whether or not it can be fulfilled within our standard delivery timeframe. *Mainland UK delivery excludes Northern Ireland, other charges apply.

    Please visit our main delivery page for more terms and conditions or contact our Sales Team on 0141 771 7749  or [email protected] for more information. Currently, some manufacturers are facing production and delivery issues due to Brexit and custom clearance and this is affecting lead times of even some of our standard stocked items.  We're trying our best to prevent these issues from affecting orders but please be aware that there may be some delays.  We are aiming to communicate this as best and as early as possible. 

    International Delivery Options

    Delivery costs vary between countries.  Please visit our main delivery page for more information.

    You also have the option to 'Arrange Your Own Courier', whereby you organise the shipment of your own goods once they have reached our warehouse.

    ORDER CANCELLATION AND GOODS RETURN

    Should you wish to cancel an order or return unwanted goods please follow the procedures detailed below to help us ensure cancellations/returns are processed as quickly and efficiently as possible.

    Simply log on to your customer account, note the order reference number and email the full cancellation details to [email protected] or contact us on 0141 771 7749. Assuming the order has not been despatched we will cancel.

    You have the right to cancel the purchase of goods without having to give a reason at any time within the “cooling off period” of fourteen working days, beginning the day after you take delivery of your order.

    You must notify us of your cancellation in writing via email to [email protected] or to our contact address. (Details Here)

    If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

    You must send the goods back to us in their original condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.

    Alternatively we will collect the goods from you which will incur a charge no greater than the actual cost of arranging the collection and shipping. In this case you must make the goods available for collection. We will contact you to make further arrangements.

    We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.

    Upon receipt of returned items in satisfactory condition we will arrange a full credit by the same method used to pay for the goods originally. Any credit due will be processed within a maximum of thirty days.

    Note: If you wish to return goods for refund or exchange after 14 days, a re-stocking fee of 20% of the full order total will apply.

    If upon receipt of goods you find them to be faulty, damaged or if you have been incorrectly supplied an item, you should notify us within 24 hours by contacting 0141 771 7749 or [email protected] and quoting your order number and contact details.

    Frontline Safety will arrange uplift of any damaged or wrongly received goods and if on inspection of goods we also find them to be damaged, faulty or incorrectly supplied, we will offer replacement goods or provide a full refund.

    We recommend you inspect all goods prior to signing for and accepting delivery. If there is any visible damage to the outer packaging, ensure goods are sign for as damaged. In instances where it isn’t possible to sign for goods as damaged, these should be signed for as unexamined.


    Note: If your goods happen to develop a fault out with the standard returns period but within supplied warranty period or if you require any additional assistance, please contact us on 0141 771 7749 or email [email protected]

    IMPORTANT INFORMATION

    All postage, handling, customs and duty charges for all returned goods are the responsibility of the customer. We recommend using a fully traceable, insured service as goods are your responsibility while in transit.