Delivery

At Frontline Safety we aim to deliver your goods to you as quickly and efficiently as we possibly can.  Our delivery options can be seen below but if you require more information or reassurance then please do not hesitate to contact our Sales Team.  We will do our very best to accommodate your requirements and keep you informed every step of the way.

Our mainland UK standard delivery option* of free delivery on orders over £75 ex VAT is a web-exclusive offer.  Take advantage of this and order online today.  Orders placed offline may be subject to alternative charges.

United Kingdom (Excl. Northern Ireland)

  • UK Mainland Standard Delivery – free on all orders over £75 ex VAT, otherwise £5.95 ex VAT*
  • UK Mainland Express Delivery - £21.50 ex VAT (timescales vary – please see below)
  • Highlands Delivery - £25.00 ex VAT
  • Channel Island Delivery - £40 ex VAT
  • Northern Ireland - £25 ex VAT (timescales vary – please see below)
  • Saturday Delivery Options – Please contact us on 0141 771 7749 for more info

Delivery Timescales and Important Info

With our Express Delivery option, you will normally receive your goods within 3 working days, providing items are in stock.  However, a next day delivery may be possible if ordered before 3.00pm (Monday-Thursday).  This depends on accessibility to product.  We will do our best to accommodate any special requirements so please check with our Sales Team for more information before ordering.

Items that are in stock and placed on a standard delivery service will be dispatched within a few days of ordering and delivery times (for UK only) will be around 3-5 days.  Although we carry an extensive stock, there may be some items that are unavailable due to quantities or otherwise.  In this case we will inform you of the status of your order and whether or not it can be fulfilled within our standard delivery timeframe. 

Orders to mainland UK are delivered Monday to Friday excluding weekends. Delivery to outlying areas, such as highlands and islands, may take longer.  All orders placed on a standard service are delivered by our courier APC.  Please note we do not dispatch orders on Saturday, Sunday or on bank holidays.  Christmas delivery schedules will also apply.

*Northern Ireland is excluded from mainland UK delivery costs - alternative costs apply.

Northern Ireland and Republic of Ireland

  • Standard Delivery Cost - £25 ex VAT

You will normally receive your goods within 5 working days. Orders are delivered Monday to Friday excluding weekends. Delivery to outlying areas may take longer.

Delivery costs are based on maximum box dimensions of 36 x 36 x 36 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

Items that are in stock and placed on a standard delivery service will be dispatched within a few days of ordering.  Although we carry an extensive stock, there may be some items that are unavailable due to quantities or otherwise.  In this case we will inform you of the status of your order and whether or not it can be fulfilled within our standard delivery timeframe. 

Europe

  • Standard delivery starts at £60 (rates vary – see country list below)

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

You will normally receive your order within 10 working days, excluding weekends and public holidays, providing goods are in stock.  Please note that not all items are stock items and this may result in a slightly longer delivery time, please check with our Sales Team before ordering.

Goods delivered to some destinations, primarily out with the EU may be subject to taxes, fees, levies or other additional charges laid out by local legislation. Any additional charges on a parcel must be paid by the recipient and are not the responsibility of Frontline Safety.  Unfortunately, we have no control over these charges and cannot predict what they may be. We recommend you contact your local customs office for additional information prior to ordering.

These terms may be subject to change following Brexit.

Zone 1 – From £60

Belgium, France, Germany, Luxembourg, The Netherlands, Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Albania, Belarus, Bosnia Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Macedonia, Republic of Moldova, Montenegro, Serbia, Switzerland, Turkey, Ukraine

Zone 2 – From £75

Sweden, Finland, Denmark, Norway, Iceland

USA and Canada

  • Standard Delivery starts at £90

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

You will normally receive your order within 10 working days, excluding weekends and public holidays, providing goods are in stock.  Please note that not all items are stock items and this may result in a slightly longer delivery time, please check with our Sales Team before ordering.

Goods delivered to some destinations, primarily out with the EU may be subject to taxes, fees, levies or other additional charges laid out by local legislation. Any additional charges on a parcel must be paid by the recipient and are not the responsibility of Frontline Safety.  Unfortunately, we have no control over these charges and cannot predict what they may be. We recommend you contact your local customs office for additional information prior to ordering.

Australasia

  • Standard Delivery starts at £108

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

You will normally receive your order within 10 working days, excluding weekends and public holidays, providing goods are in stock.  Please note that not all items are stock items and this may result in a slightly longer delivery time, please check with our Sales Team before ordering.

Goods delivered to some destinations, primarily out with the EU may be subject to taxes, fees, levies or other additional charges laid out by local legislation. Any additional charges on a parcel must be paid by the recipient and are not the responsibility of Frontline Safety.  Unfortunately, we have no control over these charges and cannot predict what they may be. We recommend you contact your local customs

Rest of World

If your country is not listed and you wish to enquire about delivery costs and times, please contact us for additional information on +44 (0)141 771 7749 or email us at [email protected].

Collect Using Your Own Courier

This delivery method allows you to arrange your own courier to collect your order. 

If you have opted to organise the collection from our Glasgow warehouse we ask that you complete the Courier Collection Form.  This will be sent to you from our Shipping department once the goods are ready to be dispatched from our warehouse.  Completing this information will help to ensure that the collection of your goods by your courier is as easy as possible.

DOWNLOAD YOUR COURIER COLLECTION FORM HERE.

We ask that when booking your collection with your courier you use your Frontline Safety order number as the pick-up reference number.  This will allow your courier to quote this number to us upon collection and we can identify your goods in our warehouse.

It is crucial you forward your courier shipping labels for the box and any associated documents, along with your completed form to [email protected].  Failure to provide the shipping labels may result in delays with the dispatching of your goods. Please await acknowledgement from a member of our team and if you have any further questions contact us on [email protected] or call us on 0141 771 7749.

Goods must be collected from our Glasgow branch - Unit F, 230 Parkway Point, Springhill Parkway, Glasgow Business Park, Glasgow, UK, G69 6GA