Delivery

Goods delivered to some destinations, primarily out with the EU may be subject to taxes, fees, levies or other additional charges laid out by local legislation. Any additional charges on a parcel must be paid by the recipient and are not the responsibility of Frontline Safety. Unfortunately we have no control over these charges and cannot predict what they may be. We recommend you contact your local customs office for additional information prior to ordering.

Items which are in stock will be dispatched within a few days of order and delivery times (for UK only) will be around 3-5 days.  Express UK (mainland) delivery is available if the item is in stock, meaning it can be delivered next working day if ordered before 4.30pm (Monday-Thursday).  This time may vary depending on accessibility to product.

Although we carry an extensive stock, there may be some items which are unavailable due to quantities or otherwise.  In this case we will inform you of the status of your order and whether or not it is able to be fulfilled within our standard delivery timeframe.

The cut-off time for orders is 12pm.  We do not dispatch orders on Saturday, Sunday or on bank holidays.

United Kingdom

UK Mainland Standard Delivery

Standard Delivery is free for all mainland UK (excluding Northern Ireland) orders over the value of £50 ex VAT.  Orders below the value of £50 ex VAT will incur a £5.95 ex VAT delivery charge.

You will normally receive your goods within 5 working days. Please note that not all items are stock items, which may incur a slightly  longer lead time.  Orders to mainland UK are delivered Monday to Friday excluding weekends and bank holidays. Delivery to outlying areas may take longer. All orders on a standard service are delivered by our courier APC. Orders will arrive between 8.00 am and 5.00 pm.

UK Express Delivery

Express Delivery is £21.50 for all UK orders.

You will normally receive your goods within 3 working days, providing items are in stock. Orders to mainland UK are delivered Monday to Friday excluding weekends. The Express Delivery cut off is 12 noon and any orders received after this time may not be processed until the following working day. Delivery to outlying areas may take longer. All orders on a standard service are delivered by APC. Orders will arrive between 8.00 am and 5.00 pm.

Northern Ireland and Republic of Ireland

Delivery to Republic of Ireland and Northern Ireland is £21.50

You will normally receive your goods within 5 working days. Orders are delivered Monday to Friday excluding weekends. Delivery to outlying areas may take longer. All orders on a standard service are delivered by APC. Orders will arrive between 8.00 am and 5.00 pm.

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

Europe

We offer Standard Delivery to the following European countries, prices start from £70

Orders going out of the EU are shipped on a Delivery Duty Unpaid (DDU) basis. This means prices are exclusive of all taxes and duties, including UK VAT. Any additional charges are the responsibility of the customer and should be paid on delivery of the order. For more information on customs and import charges, click here.

European deliveries are made by DHL and will arrive between 9.00 am and 5.00 pm Monday to Friday. You will normally receive your order within 10 working days, excluding weekends and public holidays.  Please note that not all items are stock items which may result in a slightly longer delivery time.

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

Zone 1: £70

Belgium, Channel Islands, France, Germany, Luxembourg, The Netherlands

Zone 2 & 3: £98

Andorra, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Malta, Monaco, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden

Zone 4: £75

Albania, Belarus, Bosnia Herzegovina, Canary Islands, Faroe Islands, Gibraltar, Iceland, Macedonia, Republic of Moldova, Montenegro, Norway, Serbia, Switzerland, Turkey, Ukraine

USA and Canada

We offer Standard Delivery to the United States at a cost of £75 and to Canada at a cost of £90.

Deliveries are made by DHL and will arrive between 9.00 am and 5.00 pm Monday to Friday. You will normally receive your order within 10 working days, depending on the stock status, and this excludes weekends and public holidays.

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

Australasia

We offer Standard Delivery to Australia at a cost of £90 and to New Zealand at a cost of £108.

Deliveries are made by DHL and will arrive between 9.00 am and 5.00 pm Monday to Friday. You will normally receive your order within 10 working days, depending on stock status, excluding weekends and public holidays.

Delivery costs are based on maximum box dimensions of 35 x 35 x 35 cm and a maximum weight of 9 kg. You may incur an additional delivery charge if your order exceeds these limits. In the event of this happening, we will contact you directly to discuss.

Rest of World

If your country is not listed and you wish to enquire about delivery costs and times, please contact us for additional information

Collect Using Your Own Courier

This option allows our customers to arrange their own courier to collect their order.

Once you have completed your transaction you will receive an order acknowledgement.  Our Sales Team will advise you when the goods are ready to be collected and the dimensions/weight of the parcel.

Once you have arranged your collection contact [email protected] with the following information:

  • Contact name and number
  • Order number/ref
  • Name of courier
  • Date of collection
  • Delivery documents

Goods must be collected from our Glasgow branch - Unit F, 230 Parkway Point, Springhill Parkway, Glasgow Business Park, Glasgow, UK, G69 6GA